For a pain-free download experience, TechSoup Asia recommends accessing downloads with a broadband connection to the Internet. Check with your organisation's IT department or personnel if you are unsure of the type of connectivity your organisation has. Check your Internet speed! Dial-up modems are limited to a bit rate of less than 56 Kbps (kilobits per second) and are not recommend for downloading donations acquired through TechSoup Asia. Each fulfillment email will contain basic download instructions (as seen below), as well as the license keys for your donation. Once your ESD donation request has been processed, the serial numbers for your donation will be emailed to the registered organisation account email address. For general information on downloads, see the article A Beginner's Guide to Electronic Software Downloads. Follow the instructions below, or check out this video tutorial to learn how to download your Adobe donation. The procedure for downloading Adobe products donated through TechSoup Asia is somewhat different from the procedure for products bought through the Adobe website, so this page provides some tips to assist you with your download. Adobe donations are made available through Internet download, referred to as electronic software distribution (ESD) by TechSoup Asia's technology donation program.
